Department of Mental Health
Online Payment Program
TERMS OF PAYMENT
PLEASE READ THESE TERMS OF PAYMENTS CAREFULLY. IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
Credit/Debit Card Payment & Service FeeCredit/debit card payments are limited to cards with the Visa, MasterCard, Discover, and American Express logos. Please note there will be a service fee for using a credit/debit card in the amount of 2.50% of the payment amount per card transaction. However, the fee will be $1.49 for any payment amount under $60. The service fee will be payable to the third party service provider for any credit/debit card payment you make using this Site, and said service fee will be disclosed to you prior to completion of such payment. The service fee payment is a condition of making payment with your credit/debit card when using this Site. THIS SERVICE FEE IS ONLY REFUNDABLE IF THE ENTIRE PAYMENT IS REFUNDED. Your monthly card statement will reflect the service fee and your payment amount, in its entirety, as one payment. The total payment will be labeled as "LAC-DMH-EVENTS".
eCheck Payment & service FeeeCheck payments are limited to U.S. business/corporate or personal checking accounts drawn on U.S. based financial institutions. Please note there will be a service fee for paying by eChecks in the amount of $0.95 cents per eCheck transaction. The service fee will be payable to the third party service provider for any eCheck payment you make using this Site, and said service fee will be disclosed to you prior to completion of such payment. The service fee payment is a condition of making payment with eCheck when using this Site. THIS SERVICE FEE IS ONLY REFUNDABLE IF THE ENTIRE PAYMENT IS REFUNDED. The service fee and your payment, in its entirety, will appear on your billing statement as one payment and will be labeled " LAC-DMH-ECHECK.".
Payment DateYour payment is deemed received after all of the following occurs: (1) you select the "SUBMIT" button for your payment, (2) we confirm the transaction, and (3) we provide you with a confirmation number via email.
Transaction ReceiptA payment is not deemed made until we provide you with an online confirmation number for such payment. You can email, download, or print a copy of the receipt page with your confirmation number for your records. In addition, you will receive an email confirmation of your payment if an email address has been provided. It is recommended that you check your email SPAM folder for our email. You can add the firstname.lastname@example.org domain name to your Safe Senders List to ensure that you continue to receive our email in the future. We also recommend that you keep this confirmation number available for reference to assist DMH personnel should you have questions related to your online payment.
Minimum System RequirementsIn order to use the ePay service, you will need a working connection to the Internet from a personal computer device. The ePay service may not function properly when using Web-enabled television, cellular telephone, or other similar connections. Your Internet browser must support the Secure Sockets Layer (SSL), 128-bit encryption protocol. Current Firefox, Google Chrome, Safari, Windows EDGE 3.0 or higher and Microsoft Internet Explorer IE11 or higher will support this feature. You will also need either a printer connected to your computer to print Communications or sufficient hard drive space available to save the information. You must have your own Internet service provider (ISP), as we do not support and/or provide an ISP service.
Amendments/TerminationWe reserve the right to amend (e.g., add to, delete, or change) these Terms of Payment and/or the ePay service, and we may terminate your use of this ePay service at any time, without cause or prior notice.
No change to your payment can be made once it has been submitted. Please check the information for accuracy.There will be a service fee of 2.50% for over $60 or $1.49 under $60 added to your payment amount for each card transaction or a service fee of $0.95 cents added to your invoice fee for each eCheck transaction.
Your monthly statement will reflect the service fee and your payment amount, in its entirety, as one payment. The total payment will be labeled as as "LAC-DMH-EVENTS" for credit card, or as "LAC-DMH-ECHECK” for eCheck transaction.